Shipping policy

At Urban Grabs, we are committed to delivering your orders safely and on time across Pakistan.

Order Processing

Orders are typically processed within 24–48 hours after payment confirmation.

You will receive a confirmation email once your order is dispatched.

Shipping Methods & Delivery Time

Standard Delivery: 2–5 business days (depending on location within Pakistan)

Express Delivery: 1–2 business days (available for select areas)

Delivery times may vary during public holidays or peak seasons.

Shipping Charges

Shipping fees are calculated at checkout based on weight, size, and delivery
location.

Free shipping may be available on select products or promotions; check the product page for details.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

Use the tracking number to monitor the status of your delivery.

Shipping Issues

If your order is delayed, lost, or damaged during shipping, please contact our support team immediately:

Email: urbangrabs.store@gmail.com

Phone/WhatsApp: 0313 4374240

We will assist you in resolving the issue promptly.

International Shipping

Currently, Urban Grabs ships only within Pakistan. International shipping may be available in the future.

We aim to provide a fast, safe, and hassle-free delivery experience so you can enjoy your Urban Grabs products as soon as possible.